Customer Relationship Management

Microsoft CRM

Microsoft Dynamics CRM represents a complex solution for Customer Relations Management which offers a complete set of tools and functionalities that are necessary for creating and maintaining a perfect summary of your customers‘ issues starting from the first contatct, via the sales cycle up to the post-sale customer care. Its unique modules Sales, Marketing and Service the Microsoft Dynamics CRM provide functionalities and opportunities for a much better targeting of new sales, appropriate marketing campaigns, sales activities management and management and escalation of service-related issues.

Microsoft Dynamics CRM allows for keeping all client-related information in one place, advances team-work and represents a great help with successful management of the corporate business processes.