Our Solutions
TRIVALENT and our individual professionals are a traditional provider of ICT services, which assure a reliable deployment of the very complex and extensive communication systems and networks of our customers. Ever since its foundation, TRIVALENT specializes in complex services targeted on the telco- and very large enterprises-sector and by means of our professionals we offer a very extensive and unique know-how, which has been benefited from by our most valued customers. for a long time.
OSS/BSS Structure
FAB Model
Our Solutions:
In the OSS/BSS field TRIVALENT covers:
- Customer Care – Billing, Customer Relationship Management (CRM), Trouble Handling (Service Desk)
- Service Fulfillment – Inventory, Service Provisioning a Service Activation
- Service Assurance – Fault management, Performance Management, Service-Level Management
- System Integration and Mediation – integration of system, creation of interfaces between systems made various vendors
The core of the professional services team is made of highly trained and experienced system engineers, architects and consultants who have often a 10+ years experience in this area and have personal experience from the key account customer projects in the Czech Republic and from abroad. The TRIVALENT specialists are often invited to join the projects delivered by other companies and system integrators in case these companies don’t have their own professionals specialized in this field and thus TRIVALENT may be represented all across Europe.