Services
The very important components of our service portfolio are services and solutions focusing on implementation and deployment of Operational Support Systems (OSS), whose target it is to effectively manage and monitor the installed operator’s infrastructure, to assure its optimized deployment, utilization and performance as well as the maximum process automation involved with communication services provisioning to the end-customers. OSS solutions thus complete our set of offered ICT services.
Business Support Systems (BSS) help our clients to respond fast and effectively to the market demands while managing and controlling their operating costs at same time. In the BSS field TRIVALENT offers the customers a wide range of services and solutions.
OSS/BSS Services:
Our services:
TRIVALENT specializes on the following tasks and activities with regards to the design, implementation and support of OSS/BSS systems:
- Design, optimization and documentation of business processes according to the renowned eTOM and ITIL standards
- Organizational and technical project preparation, project management
- Consulting on choosing most appropriate solutions (feasibility studies, RFP preparation and evaluation)
- Elaboration of project and analytical documentation (user requirements specification, functional specification, project documentation)
- Implementation services for world leading OSS/BSS system vendors (IBM Tivoli Netcool, InfoVista, EMC Smarts, Foris NG, MS Dynamics)
- Inhouse development of specific software modules and applications (. NET, Unix, J2EE, DB)
- System architecture and integration of software units (TIBCO, Java, SOA)
- Configuration, infrastructure setup and optimization
- Long-term support and maintenance of the implemented systems (service desk 24x7)
- Consulting, education and training activities in the OSS/BSS field